Business Process Management (BPM)

9 Definitions

The definition, improvements, and management of end-to-end business processes in order to achieve clarity on strategic direction, alignment of resources, and increased discipline in daily operations. It is a systematic approach to understanding, improving, and managing a business and contains four basic phases; modeling, analysis, design, and management.
Business Process Management – A holistic management methodology to deliver value to customers and stakeholders by managing efficient and effective business processes.
Business Process Management (BPM) is a discipline involving any combination of modeling, automation, execution, control, measurement and optimization of business activity flows, in support of enterprise goals, spanning systems, employees, customers and partners within and beyond the enterprise boundaries.
defined by bpm.com
In this book, we use business process management (lower case) to refer to aligning processes with the organization's strategic goals, designing and implementing process architectures, establishing process measurement systems that align with organizational goals, and educating and organizing managers so that they will manage processes effectively. We occasionally use Business Process Management or BPM to refer to various automation efforts, including workflow systems, XML Business Process languages and packaged ERP systems. In this case the management emphasizes the ability of workflow engines to control process flows, automatically measure processes, and to change process flows from a computer terminal. Business Process Management is a tricky term in the sense that two different groups within the business process community tend to use it in different ways.
defined by BP Trends
Activities that measure and direct business processes, with the aim of enhancing their responsiveness and efficiency. It usually includes business process modeling and business activity monitoring.
defined by Steelnet Solutions, Inc.
The services and tools that support process management (for example, process analysis, definition, processing, monitoring and administration), including support for human and application-level interaction. BPM tools can eliminate manual processes and automate the routing of requests between departments and
applications.
BPM is defined as a strategy for managing and improving the performance of a business through continuous optimization of business processes in a closed-loop cycle of modeling, execution, and measurement. This includes the methods, techniques, and tools used to design, enact, control, and analyze operational business processes involving people, systems, applications, data, and organizations.
A systems approach to the management of processes, based on the management of process knowledge, control of process performance and conformance, continual improvement of processes, and customer satisfaction.
The practice of developing, running, performance measuring, and simulating business processes to effect the continued improvement of those processes. Business process management is concerned with the lifecycle of the process definition. BPM differs from adaptive case management (ACM) in that its focus is the process, and it uses the process as an organizing paradigm around which data, roles, and communication are organized. Process models are prepared in advance for particular situations, and the performance can be measured and monitored so that over time the process will be improved.