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Any action, activity, or process that adds direct value to the output of the action, activity, or process / Or / Each time work is done to inputs to transform them into something of greater usefulness as an end product
The activities that the customer wants to pay for.
Institute for Operational Excellence
Value added activity is the transformation (correctly for the first time) of materials, information or service for the benefit of the customer. Value added work is what the customer wishes to pay for. The opposite of value added activity is waste, which the customer does not want to pay for. Wastes are categorised in lean as the Seven Wastes.
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Value Added Activity
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